They provided shipping so I never had to worry about one. It's really cool. I got $10 less, but that was because I didn't have the AC adapter.
I sent in my HP laptop and was given a quote based on my honest assessment of the condition of the laptop and was sent the quoted amount to my PayPal. I am very pleased with the service. I will be a repeat customer when I need to sell another laptop!
Highly recommend! Website is easy to navigate to complete process. Amazingly fast.